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MyTeam11 Account
What is MyTeam11?

MyTeam11 is one of the leading fantasy sports platforms in India with a user base of 10 million+ users. MyTeam11 enables the users to earn real money by using their skills and knowledge for playing fantasy sports.

The users can sign up on MyTeam11 by filling a short registration form available on the homepage of MyTeam11 website. However, the users can also signup directly by using their Facebook or Google+ account.

The users may encounter signup problems due to various reasons. The primary reasons due to which the user might not be able to signup can include the user might be entering incorrect email address or password. In case the user has forgotten his/her password, there’s a Forgot Password link available below the login option. By clicking on the Forgot Password link, the user will be taken to a new webpage, wherein the user can reset his/her password by entering his/her registered mobile number and MyTeam11 will send an OTP. The user can enter the OTP sent by MyTeam11 to reset his/her password.

No. A user is allowed to have only one account under its name with valid supporting documents on MyTeam11. Please refer Fair Play policy for further details.

The users can easily update/edit their information by logging into their MyTeam11 accounts using their registered email address and password. After logging into their MyTeam11 account the users can edit/update their information by clicking on ‘Edit Profile’ on the top right of the page. The users will be able to edit their basic information including date of birth and address but the users won’t be allowed to change, update/edit their profile name, email address, mobile number or team name once registered with MyTeam11.

In case you are a registered and verified user of MyTeam11, and are using the correct registered email address and mobile number but still can’t login into your MyTeam11 account, please reach out to us via the Contact Us page.

In case you haven’t received any confirmation email from MyTeam11 after registering with MyTeam11 there could be 2 reasons:

  1. The mail sent by MyTeam11 might have been marked as “Spam” and could have been sent to the spams folder of your mailbox. In such case, please check the spam folder of your mailbox and mark MyTeam11 as ‘Not Spam,’ additionally add MyTeam11 to your contacts in order to avoid any future inconvenience.

  2. The user might have mistyped his/her email address while registering with MyTeam11. In such case, please reach out to us via our Contact Us page.

The fantasy cricket services offered by MyTeam11 are for everyone including those who don’t know much about cricket. So, yes, you can play even if you don’t know much about cricket. In addition, the “How to Play” section of MyTeam11 website can assist you in playing the game by briefing you about the playing tactics.

How do I play on MyTeam11?

The users can avail the services offered by MyTeam11 and play contest(s) organized on MyTeam11 by simply registering/logging into their account. In order to play and avail the services provided, the user needs to follow these simple steps:

  1. Register/Login to MyTeam11

  2. Select the match you want to join and then click on the ‘Create New Team’ button for creating your team

  3. Create your team of 11 players (including a Captain & Vice-captain) within an allocated virtual budget of 100 credit points choosing from all the players in the match

  4. Join free or cash contests of your choice. Cash contests let you win cash and require an entry fee, for which we provide multiple payment methods such as Credit Cards, Debit Cards, Net banking, and different wallet services.

  5. After the beginning of the match your team is awarded points on the basis of the on-field performance of your selected players. Final points, ranks, and winners are declared after the end of the match

Fantasy games on MyTeam11 are divided into two classes: Regular Play & Safe Play. The games in Regular Play comes with a deadline which is usually 1-hour prior the beginning of the real match for cricket, volleyball & kabaddi and.1:30 hours prior for football However, the games in Safe Play are not time-bounded and starts right before the beginning of the real match.

Creating a team on MyTeam11 is very simple, the user can create his/her team by selecting the match he/she wants to join and then clicking on the “Create New Team” option available under “My Teams” section. The user can then create his/her team by selecting 11 players (including Captain and Vice-Captain) in fantasy cricket & fantasy football, 7 players (including Captain and Vice-Captain) in fantasy kabaddi, and 6 players in fantasy volleyball (including Captain & Vice-capain)from the individuals playing in the match within the given virtual budget of 100 credit points.

Yes, the user needs to create a new team for every match on MyTeam11.

In an event wherein one of your selected players is included in the match but does not play, then your team will not be awarded any points.

In order to create a team, the user requires 11 players in cricket wherein there must be at least 3 bowlers, 3 batsmen, 1 all-rounder & 1 wicket-keeper, 11 players in football where there should be at least 3 defenders, 3 mid-fielders, 1 striker & 1 goal-keeper, 7 in kabaddi with at least 2 defenders, 1 all-rounder & 1 raider, and 6 in volleyball with at least 1 Libero, 1 setter 1 blocker, 1 attacker & 1 universal. However, the remaining three players can belong to any category except wicket-keeper, goal-keeper, and Libero.

No, the users cannot choose players from one team only. They are allowed to choose a maximum of 7 players only from a single team in cricket & football, and a maximum of 4 players in kabaddi & volleyball. The remaining players should be selected from the other side.

MyTeam11 allows the users to create their team within a virtual budget of 100 credit points only. Thus, the user must use the provided credits efficiently for selecting all the players of the team within the given budget of 100 credit points only.

The Captain of a team can help the user in earning extra points. The player chosen as the Captain of the user’s team is awarded 2 times the original points whereas the Vice-captain of the team is awarded 1.5 times the original points according to their on-field performance.

The users are allowed to make multiple changes in their team but prior the deadline of the match. In addition, the changes made by the users are modified and reflected instantly.

The users are not permitted to create or edit their teams during the round. The users are only allowed to make all the changes prior to the deadline, which is usually 1 hour before the start time of the matchfor cricket, volleyball&kabaddi, 1:30 hours for football in Regular Play and right before the beginning of the real match in Safe Play.

MyTeam11 does not allow the users to change their team names once it has been registered with us.

The users can create multiple teams only after creating their first team. The users can create another team by clicking on “Create New Team” option. The user can additionally create a new team by cloning his/her previous team via the “Clone” option available on the My Teams page. allows the users to create a maximum of 6 separate teams for a single match.

In an event wherein the contest displays “Multiple Entry,” a user can join the same contest using a maximum of 6 teams otherwise the user is allowed to join one contest with one team only. The user can identify a “Multiple Entry” contest through an “M” sign embarked on the contest.

The users are allowed to choose their team in a contest (Choose Team 1 or Team 2 to compete) from the ‘Joined contests’ tab until the deadline.

How will I score points?

The users are awarded scores on the basis of the on-field performance of their selected players in the live match. Check out our ‘Fantasy Points System’ to know more about the points.

The points usually get updated in every few minutes, however, the final points, teams’ total and your rank are calculated and updated after the completion of the match. The declaration of winners and distribution of prizes is accomplished only after the point verification on the part of MyTeam11.

The points are awarded to the users on the basis of on-field performance of their selected players. Thus, the points are awarded only after the beginning of the live match.

The scores are calculated on the basis of information received from third-party sources. The third-party sources associated with MyTeam11 are completely reliable such as governing bodies, to correct and verify the score feed & ensure accurate tabulation of points. In addition, the scores are calculated on the basis of the live feed of the matches.

There are no points awarded for Man of the Match.

In an event wherein there’s a tie between two or more users the prize money is distributed between the users equally.

No, points are not awarded to the users for a super over in a match as the points scored or wickets taken by the players in a super over are not considered in their official records.

The users can cross-check their team’s points by clicking on the ‘Fantasy Scorecard’ link on the Live Score page. If you want to cross check your team’s points with the points system again, visit our ‘Fantasy Points System’ page.

In an event wherein any player is sent off the field in amatch by the umpire, the player will still score and retain points on MyTeam11 according to the standard point system of MyTeam11 for his performance and contribution on the field. Further, if the umpires allow the player to get back on the field in the same match, the player will once again be eligible to score points for the duration of his stay on the field.

No, your team is not awarded any points for a substitute player in case he replaces any player on-field as the substitute is not considered as a part of playing XI in cricket & football. However, in kabaddi, 2 points are awarded to the substitute player.In case of volleyball, substitutes are given 2 points for playing VI & rest points on the basis of their performance.

The captain and vice-captain you choose to lead your team are awarded 2x and 1.5x points of the original total they score. However, in case of the deductions, the points of your captain are deducted as normally only, i.e., as 2x only. The same is applicable in case of vice-captain.

What type of contests can I join?

The users using the services and Fun Features provided by MyTeam11 can join various types of contests organized by such as 2-member, 3-member, 5-member and 10-member contests (depending on the number of competitors in a contest). Further, the users can join cash contest(s) to win real money or they can join the practice contests free of cost to enhance their playing skills.

The public contests organized by MyTeam11 are contests that are open to everyone. Any of the MyTeam11 users can join the public contest(s) organized by MyTeam11 and be eligible for winning the contest(s).

The private contests organized on MyTeam11 are contests which the user creates. In private contest a user can create his/her own contest with a pre-defined number of participants and a pre-defined winnings amount. The private contest can be shared by the user among his/her friends via a unique code. As the private contest are the contests created by the user, thus, it is not visible to all the users of MyTeam11 and is only accessible by the users who have the unique code for the contest.

The users can easily join any of the contests organized by MyTeam11 by just clicking on the ‘Join‘ button below the specific contest, the user wishes to join.

The cash contest organized by MyTeam11 are contests wherein the users can participate by paying a pre-defined entry fee and can compete with other MyTeam11 users in order to win prizes and real money. However, the user whose team scores the highest aggregate of points will be declared as the winner of the contest.

The users can identify if a contest has a single winner or more than one winner by selecting the contest and clicking on the Winners option to view a detailed list of winners & the prize money for each rank.

The number of winners in the contest(s) organized by MyTeam11 varies from one contest to the other. The number of winners to be declared in a contest will be disclosed to the users as soon as the contest is made available to join.

The users can check the distribution of prize money in case of “Multiple Winners” by clicking on the pre-defined number of winners below each of the contests. In an event, the winning amount is more than ₹10,000, there will be tax deductions according to the government taxation policies. The tax deduction in case of winnings worth more than ₹10,000 is done in case of single winning of the user with a single team. In case the user wins more than ₹10,000 with multiple teams then no deductions will be made.

In an event wherein there is a tie between winners of a multiple winner contests, the prize money for the position of the winners and the immediately next winning position (if any), and so forth complying with the number of tied winners, will be summed up and then distributed equally among the tied winners. All other prize money will remain as per the winner’s standing.

For instance: In an event wherein there are 2 tied winners of a multiple winner contests for the 1st position in the contest, then the prize money of the 1st and 2nd position will be summed up and then distributed among the 2 tied winners. Further, the next highest scoring individual will be awarded the prize money for the 3rd position.

In an event wherein an ODI/T20 is called-off, the fantasy cricket contest(s) organized on MyTeam11 associated with the real match will be cancelled and the entry fees will be refunded to the users. This comprises of both the circumstances wherein the real match is abandoned either without a single ball being bowled, or the match is abandoned after it has begun.

In an event wherein the real test match is announced as drawn with neither of the teams completing a single inning, the fantasy match will be cancelled and the entry fees will be refunded to the users.

Further, in an event wherein the real match is declared as drawn with either of the teams completing an inning, the fantasy match will be considered to have completed and the entry fees will not be refunded.

In an event any match is completed through D/L method, the match is considered as completed on MyTeam11 and the points are awarded accordingly. In such cases, the ranks and points are awarded on the basis of live scores and no refund is made in such cases.

The users playing practice contest(s) does not win anything. The practice contest(s) organized by MyTeam11 does not charge an entry fee and are only meant for people who want to enhance their skills prior playing the cash contest(s).

The users playing the cash contest(s) organized by MyTeam11 win real money according to his/her rank as the winning prize.

The ranks keep fluctuating amid a contest because of the changes in the aggregate scores of the teams due to the on-field performance of your chosen players.

Yes, the users can join a contest in the middle of a series in an event that the series is not yet closed i.e. it has not reached its deadline which is usually 1-hour prior to the beginning of the real match for cricket, volleyball &kabaddi, and 1:30 hours prior for football in case of Regular Play and right before the beginning of the real match in Safe Play. Further, users joining a contest in the middle of the series have an equal opportunity of winning as everyone else.

The winner in a contest is decided on the basis of the aggregate a team scores. The user whose team scores the highest aggregate of scores on the basis of the on-field performance of their chosen players is announced as the winner of a contest.

How will I be informed if I win a Cash prize?

MyTeam11 updates the final ranks and points immediately at the end of every match. In an event a user wins a cash prize post participating in a contest(s), the winnings amount will be credited automatically to the MyTeam11 account wallet of the user.

MyTeam11 usually completes the process of winner declaration and distribution of winnings amount among the winners within few hours after the end of the match. MyTeam11 team checks and verifies the scorecard of the live match with the scorecard at MyTeam11 in order to ensure that correct points have been rewarded to the users on the basis of on-field performance of their chosen players.

The amount in the winnings account of the user should be withdrawn to the user’s bank account within 365 days of the transfer. In an event the user fails to withdraw his/her winnings within 365 days of credit, then the winnings amount of the user will be forfeited by MyTeam11.

How do I check my MyTeam11 account balance?

The users can check their MyTeam11 account balance by clicking at the Menu option available at the top left corner of their screen. After clicking on the Menu option click on the My Account section for a detailed account balance and most recent transactions on MyTeam11.

The users can add money to their MyTeam11 account by using various transaction methods such as Debit Card, Credit Card, Net banking and different wallets. If the users have any query regarding adding money to their MyTeam11 wallet they can reach out to us via our Contact Us page.

MyTeam11 uses verified third-party payment gateways that use various security checks in order to ensure that all the transactions on our website are completely safe and credible.

You don’t need to do anything special; we’ll take care of this during the payment process. & ensure you have a hassle-free experience.

MyTeam11 sends you a confirmation email to your registered email address submitted at the time of registering with MyTeam11 along with an Order No. or a Transaction Id of your transaction.

This usually happens when there is a delay in communication among the parties involved in the transaction primarily from the bank’s end. In such an event the users can reach out to us via our Contact Us page with the screenshot of their card/bank statement affirming that there has been a deduction from the user’s card so that we can check and assist the users with their concerns and queries.

The account balance of your MyTeam11 will be updated immediately after you have made a deposit to your account. In case the balance in your MyTeam11 account is not updated immediately reach out to us via our Contact Us page.

Yes, the amount deposited in your unutilized accounts comes with an expiry date and should be used within 365 days of credit. In an event, the user does not use the amount deposited in their unutilized amount within 365 days from the date of credit MyTeam11 is authorized to forfeit such unutilized amount, without any liability or obligation to pay any compensation to you.

MyTeam11, first of all, deducts the amount from your Unutilized account followed by your Cash Bonus account, and lastly from your Winnings account to cover the entry fee for any cash contest that you join.

The cash bonus offered by MyTeam11 can be defined as an amount awarded to the users by MyTeam11 under various schemes and promotions of MyTeam11. In addition, the users can receive a cash bonus when they join MyTeam11 for the first time or under promotional schemes of MyTeam11.

In case you are carrying out a transaction on MyTeam11 and your transaction fails due to certain circumstances and the amount is deducted from your bank account but is not added to your MyTeam11 account. In such case please contact the payment gateway you had used for carrying out the transaction. The transaction failure amounts are to be refunded by the payment gateways as we do not receive any payments in case of transaction failure.

Sign-up bonus credited to your MyTeam11 wallet while joining the platform will expire within 14 days of the credit of the amount. The policy will be effective on MyTeam11 from 4th April 2019.

All your Transaction history (including but not limited to Amount Added, Winnings, League Joined, etc.) will only be available for the last 15 days. In case you’ve any query related to any of your transaction please reach our support team within 7 days of occurrence of the issue.

Is verification necessary to join contests on MyTeam11?

In order to join contests on MyTeam11, the users are required to verify at least their email address and mobile number. However, the user will not be eligible for the cash bonus offered by MyTeam11 to its new users. In addition, the user would not be allowed for any withdrawal until and unless his/her account is verified by MyTeam11.

The account verification process with MyTeam11 is very simple and a one-time process. In order to verify your account manually click on the Menu button available at the top left corner of the page and then select “Verify” from the drop-down menu. Verify your account by following the below-mentioned steps:

  1. Enter your mobile number and then enter the OTP received on the mobile number in order to verify your mobile number.

  2. Enter your email address and verify your email address by clicking the verification link sent by MyTeam11. In an event you have chosen direct registration by logging in with your Facebook or Google+ your email address will be automatically verified by MyTeam11.

  3. The third step of verification process at MyTeam11 is the PAN card verification. In order to successfully verify your PAN card details, upload your PAN Card number, PAN Card image and other required details. After successfully uploading and entering the required details click on ‘Save PAN Card”

  4. After successfully submitting your PAN card details submit your bank account details for completing the verification process. PAN card and bank account details are verified on the very same day.

Note: The Name on the PAN card and the image proof uploaded as required for Bank Account verification should match with each other. In addition to this, only original image of the PAN card is acceptable, we do not accept photocopies of PAN card for verification.

MyTeam11 is a fantasy sports platform that enables its users to win real money by using their cricketing skills and knowledge. MyTeam11 involves transaction and transfer of real money between your MyTeam11 account and your bank account. Thus, in order to make withdrawals from your MyTeam11 account, it is mandatory to verify your PAN Card details with MyTeam11 as a proof of identity. In an event the user does not have a PAN Card, he/she can still play on MyTeam11 and the winning amounts will be deposited in the “Your Winnings” sectionof users’ MyTeam11 wallet. Further, the user can withdraw the amount by applying for a PAN card in the meantime and verifying his/her PAN card details with MyTeam11.

Your account verification with MyTeam11 can fail because of many reasons which might include:

  1. You have not uploaded your PAN Card as an identity proof mandatorily required for verification

  2. The PAN card number entered by you does not match with the PAN card details submitted at the time of verification request.

  3. The Date of Birth entered by you at the time of creating your MyTeam11 account does not match with the Date of Birth mentioned on the PAN Card submitted by you.

  4. Your name on the PAN card and on the bank account does not match.

  5. The IFSC code you have provided is either incorrect or does not belong to the bank branch mentioned for verification.

  6. The visibility or clarity factor of the documents uploaded by you is very low.

  7. The bank account number on the bank account proof uploaded by you for verification purpose does not match with the Bank account number entered by you in the verification request.

In an event, if your verification request gets rejected and your verification fails you will be informed about the reason leading to verification failure which will be appearing on top of the verification page for your reference.

How do I withdraw money from my MyTeam11 account?

The users are allowed to withdraw money from “My Winnings” section of their MyTeam11 wallet, only after they successfully complete the verification process. The users can withdraw a minimum of ₹200 and a maximum of ₹1,00,000in a day wherein the user can make a request of ₹50,000 at a time. Further, the withdrawal amount will be deposited to your bank accounts within a time period of 2-3 days.

The cash bonus is an amount provided to you by MyTeam11 under various schemes additionally it comes with an expiry date. Thus, you cannot withdraw the cash bonus amount in MyTeam11 but you can use the bonus provided as a part of offers to pay 5% of the entry fee to join contests such as Hot contests, Contests for Champions & Head-To-Head (leagues up to 99 members)and 25% of the entry fee for joining Mega contestswith 100 or more members. However, the bonus provided as a part of Refer & Earn program can be used to pay 100% of the entry fee to join leagues with 50 or more members.The bonus amount (if any) shall expire at the end of 45 days from the date of credit of the bonus amount (if any).

In order to successfully complete the withdrawal process, the user needs to provide certain information as a part of identity verification. The user needs to provide the following bank account details:

  1. Name of the bank

  2. Name of the branch

  3. Name of the account holder

  4. Account Number

  5. IFSC code

Is the paid version of Fantasy Games legal in India?

Yes, the paid version of Fantasy Games is legal in India as it is considered to be a game of skills which is legal.

MyTeam11 does not allow any individual below the age of 18 to participate or use the services and Fun Features provided by MyTeam11.

In an event, the Winning amount crosses the mark of ₹10,000, a tax of 31.20% is imposed on the amount which is paid off by MyTeam11 by deducting the tax amount from the winning amount.However, the users are provided TDS certificates in accordance to the Income Tax Act 1961. In addition, the users shall be responsible for payment of any other applicable tax, including (but not limited to), income tax, gift tax, etc. in respect of the Cash Prizes money won.

What are the things that are neither allowed not appreciated by the MyTeam11 platform?
  1. A single user cannot create multiple accounts on MyTeam11

  2. Any user misusing his/her referral code by creating different fake accounts on MyTeam11 in order to earn Cash Bonus.

  3. A user is not allowed to submit fake or some else’s documents.

In case, a user is using a single device for creating multiple accounts on MyTeam11, it should be ensured by the user that all the mandatory verification formalities including mobile, email, PAN card & Bank Account details verification has been done by the user for all the accounts created. Abiding by the said process will help such users, who create multiple accounts on a single device, in terms of smooth withdrawals on MyTeam11.

In an event any user carries out activities that violate the Fair Play Policies of MyTeam11 for converting cash bonus into winnings, MyTeam11 shall block the user refraining him from using the services & Fun Features provided by MyTeam11 alongside resetting the MyTeam11 wallet value of the user to “0” by deducting all the amount present in his/her MyTeam11 wallet.

How to add a credit/debit card to my MyTeam11 account?

You can add a credit/debit card to your MyTeam11 account by following a few simple steps. Click on ‘Add Cash’ tab, enter the amount you wish to add and select your payment gateway, select a card and enter your card details. Click on ‘Save & Proceed’

MyTeam11 uses secure and credible third-party payment gateways for transactions that use 3D secure authentication which ensures that it is safe to share your card details with MyTeam11. In addition, MyTeam11 does not store any of your card information, including your CVV number.

Yes, you can add numerous credit/debit cards to your account until and unless they have not expired.

You can use all major types of credit/debit cards including Visa, MasterCard, Maestro, etc.

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