TERMS & CONDITIONS

1. MYTEAM11.COM

The Terms & Conditions of MyTeam11 is an electronic agreement between the user (herein after you, your, user) & MyTeam11 (hereinafter app, the website, platform or MyTeam11) defining the extent of a user’s access and usage of the services provided by the platform.

The MyTeam11 app is neither affiliated by nor associated to any sort of private or government Sports leagues and tournaments until and unless stated by the organization. In addition to this, the MyTeam11 app is not related and does not claim any official status with any of the official or non-official sports team or sportsperson.

MyTeam11 used as a single entity anywhere in this document and all sections of T&C, should mean and constitutes of MyTeam11.com website and MyTeam11 app on both android and iOS store.

2. INTELLECTUAL PROPERTY

• The MyTeam11 app comprises of a group of content solely developed by MyTeam11, the partners of MyTeam11, licensors, associates and/or Users of MyTeam11. The partners, licensors, associates of MyTeam11 and/ or MyTeam11 itself hold the intellectual property rights (“Intellectual Property Rights”) in all software underlying MyTeam11.com and entirely owns the Fun Features and material published on MyTeam11.com, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation. The users are not permitted to modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or exploit any of the materials or content published on MyTeam11.com in any manner, either in whole or in part until and unless users have written license from MyTeam11 team or authorities.

• The users can demand permission for modifying, publishing, transmitting, participating in the transfer of, reproducing, creating derivative works of, or publicly displaying any of the materials or content published on MyTeam11.com from info@myteam11.com

• The users of MyTeam11 hold the sole responsibility of all the materials (whether publicly posted or privately transmitted) that they upload, post, e-mail, transmit or otherwise make available on MyTeam11.com ("Users' Content"). The users of MyTeam11 assures that they hold and own all the Intellectual Property Rights in the User's Content and that none of the material uploaded or posted by the users as a part of the User's content does not hurt or harm any of the third-party rights. The users also ensure not to use or display any of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights of any third party associated with or present on MyTeam11.com. The users further accept and agree that MyTeam11, its directors, employees, affiliates and assigns hold harmless and unanswerable towards any and/or all sort of costs, damages, loss and harm including towards litigation costs and counsel fees, in case of any claims made by any third party following the display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on MyTeam11.com, through the User's omissions.

• The users of MyTeam11 by accepting the terms and conditions permit MyTeam11 and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish Users’ Content for any of the following purposes:

  • displaying Users’ Content on MyTeam11.com

  • distributing Users’ Content, either electronically or via other media, to other Users seeking to download or otherwise acquire it, and/or

  • Storing Users’ Content in a remote database accessible by end users, for a charge.

  • This license shall apply to the distribution and the storage of Users’ Content in any form, medium, or technology.

• Users consent to receiving communications such as announcements, administrative messages, and advertisements from MyTeam11 or any of its partners, licensors or associates.

3. USAGE OF MYTEAM11.COM

• An individual using the services offered by MyTeam11.com or the MyTeam11 App including the Fun Features offered, by participating in various contests and, games (including online fantasy sports gaming), organised on the MyTeam11 platform (“Contest(s)”) are bound to follow these Terms and Conditions, and all other rules, regulations, and terms of use defined by the MyTeam11 authorities.

• The MyTeam11 authorities have all the rights to modify or change the already defined Terms and Conditions, rules, regulations, and terms of use at any point in time, by posting the same on MyTeam11.com. MyTeam11 constitutes the acceptance and agreement of the individuals using MyTeam11 services towards time-to-time amendments that can be made in the Terms and Conditions, rules, regulations, and terms of use already defined by MyTeam11. The users can be informed about the amendments in these Terms and Conditions, rules, regulations, and terms of use by sending an email to the User's registered email address or posting notifications in the User accounts. In a circumstance wherein the user disagrees or does not accept the amendments in the Terms and Conditions, rules, regulations, and terms of use can use the options provided in such an email or notification to indicate their non-acceptance within a defined time frame. If a user fails to indicate his/ her non-acceptance of the amendments within the defined time period the users are bound to accept the changes or modification in these Terms and Conditions, rules, regulations, and terms of use. In case the user disapproves/ rejects to accept the amendments in these Terms & Conditions, rules, regulations, and terms of use, then MyTeam11 at its sole & absolute discretion can refrain the user from using the services & Fun Features provided by MyTeam11.

• Various services offered as a part of Fun Features by MyTeam11 might be associated with additional rules and regulations formulated in that respect. If the Terms and Conditions are inconsistent with the additional conditions formulated, the additional conditions shall prevail.

• MyTeam11 may, at its sole and absolute discretion:

  • Restrict, suspend, or terminate any User’s access to all or any part of MyTeam11.com or MyTeam11.com Fun Features;

  • Change, suspend, or discontinue all or any part of the Fun Features;

  • Deactivate or delete a User’s account and all related information and files on the account;

  • Reject, move, or remove any material that may be submitted by a User;

  • Move or remove any content that is available on MyTeam11.com;

  • Establish general practices and limits concerning use of MyTeam11.com.

  • Revise or make additions to the roster of players available for selection in a Contest on account of revisions to the roster of players involved in the relevant Sports Event.

  • Assign its rights and liabilities to all User accounts here under to any entity (post intimation of such assignment shall be sent to all Users to their registered email ids)

• MyTeam11 holds all the rights to restrict, suspend or terminate a user’s access to all or any part of MyTeam11.com or the Fun Features provided by MyTeam11, deactivate or delete user account and information, delete user content without any prior notice to the user if any user is found or believed to be breaching the Terms and Conditions defined by MyTeam11 or using MyTeam11.com or the fun features provided by MyTeam11 illegally or inappropriately. Further, MyTeam11 is authorised to take any technical or legal action against the user if necessary.

• In the event of suspension or deletion of a user's account due to negligence on the part of MyTeam11, then, the company shall repay the platform fee charged for any of the Fun Features provided by MyTeam11, without any delay. However, no refund would be made in case of suspension or removal due to:

  • The breach of the Terms and Conditions defined by MyTeam11 or inappropriate use of MyTeam.com or Fun Features provided by Myteam11; or

  • Any circumstances beyond the reasonable control of MyTeam11.

• The users hereby accepting the Terms and Conditions of MyTeam11 agree to receive communications including announcements, administrative messages, and advertisements from MyTeam11 or any of its partners, licensors or associates.

4. THIRD PARTY SITES, SERVICES, AND PRODUCTS

• There may be various links to other Internet sites owned and operated by third parties on MyTeam11.com which may contain different conditions for users' use of the site. The MyTeam11 authorities do not hold any control or responsibilities for internet sites apart from MyTeam11.com, and thus, it shall not be held responsible for any content posted on any third-party Internet site. Further, the involvement of MyTeam11 with any of the third-party content or links to third-party Internet sites is not related to any sort of endorsement by MyTeam11 of such third-party Internet site.

• MyTeam11 is neither associated with nor responsible for the correspondence, transactions, and all other related activities between the user and third parties including payment providers and verification service providers on MyTeam11.com. The users' involvement with third parties is entirely dependent on the terms and conditions, policies and services terms of these third parties and the users are solely responsible for reviewing the policies, terms and conditions, and the service terms of these third parties before transacting or availing any of the services. Accepting the Terms and Conditions of MyTeam11 the users agree that MyTeam11 is not responsible for any sort of damage or loss faced by the users due to any sort of transactions, correspondence and all related activities with any of the third parties. Any questions, complaints, or claims related to any third-party product or service should be directed to the appropriate vendor.

• MyTeam11.com comprises a group of content created and posted by either MyTeam11 as well as various third parties. MyTeam11 does not hold responsible for the accuracy, integrity or the quality of the content created and posted by any of the third parties and such content may not be relied upon by the Users in terms of using the Fun Features provided by the MyTeam11 platform or taking part in any of the contests hosted on the MyTeam11 platform.

5. PRIVACY POLICY

All sort of user information collected by MyTeam11 in terms of personal details and payment information at the time of registration is subjected to the Privacy Policy of MyTeam11 which can be reviewed by the users at Privacy Policy.

6. USER CONDUCT

• The Terms and Conditions, rules, regulations and terms of use defined by MyTeam11 for its users are mandatory to be followed by the users. In an event if the user fails to follow the Terms and Conditions, rules, regulations, and terms of use adequately, the authorities of MyTeam11 hold all the rights to take action against such user, which might include (but not limited to):

  • Restricting, suspending, or terminating any User’s access to all or any part of MyTeam11.com's Fun Features;

  • Deactivating or deleting a User’s account and all related information and files on the account; or

  • Refraining from awarding any winning(s) to such User.

• By accepting the Terms and Conditions of MyTeam11, the individual’s using services provided by MyTeam11 agree to provide true, accurate, current and complete information while registration and at other times when demanded by MyTeam11. The individuals further provide consent to keeping their registration information updated.

• A single user is permitted to register or operate only one user account with MyTeam11 (inclusive of both web & app).

• The individuals using the services provided by MyTeam11 provide their consent for receiving all the communications from MyTeam11 by marking e-mails from MyTeam11.com as part of their "safe senders" list. In an event, if any of the emails sent by MyTeam11 remains unread by the user because of being sent to the Spam or Junk folders, MyTeam11 shall not be held responsible.

• Any sort of password issued by MyTeam11 to any of the individual using the services provided by MyTeam11 are confidential and should not be shared by the users with anyone else. The users hold the sole responsibility of maintaining the confidentiality of their accounts and passwords. The users offer their consent by agreeing to the Terms and Conditions of MyTeam11 to inform MyTeam11 about any unauthorised use of their passwords or accounts or any other breach of security.

• The user is solely responsible for the security and confidentiality of his/her payment accounts linked to his/her MyTeam11 account. In case of any misuse of the linked payment accounts of the user, MyTeam11 shall not be held liable; further, such misuse of the linked payment accounts of the user should be reported to MyTeam11 as soon as it comes to the notice of the user.

• The users ensure to exit/log-out of their accounts after the completion of each session. In case of any sort of loss or damage faced by the user due to the failure of abiding these rules and regulations, MyTeam11 shall not be held responsible.

• The individuals using services provided by MyTeam11 should neither conduct nor assist the usage of cheats, exploits, automation, software, bots, hacks or any unauthorised third-party software specifically formulated for modifying or intervening with MyTeam11.com Fun Features and/or MyTeam11 experience.

• The individuals using services offered by MyTeam11 platform provides their consent of not copying, modifying the technology and software associated with MyTeam11 and Fun Features. Further, the users accept not to rent, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to anyone of the associated technologies and software.

• The Terms and Conditions of MyTeam11 bounds the users to neither modify nor become a cause of modification of any of the files, technology or software associated with MyTeam11.

• The users provide their acceptance to not to disrupting, overburdening, or promoting any kind of disruption or overburdening to:

  • The servers or computers offering or supporting MyTeam11 services or Fun Features.

  • The enjoyment of MyTeam11.com's Fun Features by other Users or persons.

• The Terms and Conditions of MyTeam11 do not permit the user to attain any sort of unauthorised access to the User accounts, Servers or networks associated to MyTeam11.com's Fun Features by any means except the user interface provided by MyTeam11. The user must not indulge in activities like circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software associated with the Fun Features provided by MyTeam11.

• The users provide their acceptance for not using the MyTeam11 platform for any sort of inadequate activities including (but not limited to):

  • To engage in any obscene, offensive, indecent, racial, communal, anti-national, objectionable, defamatory or abusive action or communication;

  • To harass, stalk, threaten, or otherwise violate any legal rights of other individuals;

  • To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer, MyTeam11.com, any software, hardware, or telecommunications equipment;

  • To advertise, offer or sell any goods or services for any commercial purpose on MyTeam11.com without the express written consent of MyTeam11;

  • To Transmit content regarding services, products, surveys, contests, pyramid schemes, spam, unsolicited advertising or promotional materials, or chain letters;

• The users are bound to accept that they will neither support or conduct any sort of attack including (but not limited to) distribution of a virus, denial of service, or other attempts to interrupt the services provided by MyTeam11 or the use or enjoyment of other MyTeam11 users.

7. REGISTRATION

• To register on MyTeam11 Platform user has to provide its own mobile number on which an OTP will be sent and once verified it can log in.

• In order to register for the Contest(s), Participants are required to provide the following information accurately:

  • Date of birth

  • Pin Code of Area of residence

• The “Full Name” and “Date of Birth” mentioned by the user for the purpose of verification should match with the Name and Date of Birth mentioned on all the documents required to be uploaded for verification purposes.

• The people participating in activities, services or features provided by MyTeam11 are required to provide their approval stating they have carefully read all the terms and conditions and will comply with all the rules, regulations and terms of use of MyTeam11.

• The participants entering any contest(s) organised by MyTeam11 as a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh will not be permitted to sign up for any round in the pay-to-play contests as elaborated below. In case of audits from MyTeam11, if a user is found to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh but not stated at the time of registration then MyTeam11 at its sole and absolute discretion holds the rights to take action against such user including (not limited to) blocking of user account, deletion or deactivation of user account, and resetting the user account to initial level by deleting all the logs, refers & reducing the amount present in the User Account to “zero.”

• The following table illustrates the states which have placed restrictions on daily fantasy sports, rummy, poker and skill-based games:

  banned states	Fantasy Sports	Rummy	Poker	Skill Based Games
  Andhra Pradesh
  Assam
  Nagaland
  Odisha
  Sikkim
  Telangana
  Gujarat
  Tamil Nadu

  State of Tamil Nadu has imposed restrictions on Card-based games and Dice games, but all other skill based games remain unrestricted.

• The participants who are above the age of 18 years and have successfully completed their registration process by entering valid and adequate information in the registration form are sent a confirmation email comprising their login details.

• In case of PAN card verification, any scanned image of a photocopy of the users’ PAN card will not be acceptable. For PAN card verification it is mandatory to upload a full image of the original PAN card.

• In case, you are uploading an E-PAN card for PAN card verification process then it is mandatory to upload a full scanned image of the E-PAN card (both front and back).

8. CONTEST(S), PARTICIPATION AND PRIZES

• The MyTeam11 platform conducts various contest(s) as a part of Fun Features offered by MyTeam11. MyTeam11 offers fantasy cricket, fantasy football, fantasy kabaddi, fantasy volleyball, fantasy basketball, fantasy handball, fantasy hockey, fantasy baseball, fantasy rugby, and US football as a part of its fun features. The contests conducted by MyTeam11 allows the users to participate in the Fun Features by formulating their own fantasy team(s) comprising of on-field players involved in the on-field match (as applicable), series or tournament to which the online fantasy sports gaming relates. The teams of the individual users are given with points on the basis of the performance of on-field players at the end of a designated match, round or tournament of the Contest(s). The user whose team attains the highest aggregate of points will be declared as the winner of the contest. MyTeam11 is authorised to declare more than one Winner and distribute winnings to such Winners in increasing order of their Team's aggregate score at the end of the designated round(s) of the Contests in the event of various pre-specified contest(s). The Contest(s) organised as a part of Fun Features would comply to the Terms and Conditions, rules and regulations mentioned below:

  • "Fantasy Rules" available at “How To Play” rules and regulations (including rules and regulation in relation to any payments made to participate in the Contest(s)); and all Participants agree to abide by the same.

• MyTeam11 presently offers paid versions of the contests wherein the users can participate by paying a pre-defined amount on the relevant Contest page as a part of contest entry amount. An individual with the highest aggregate of scores at the end of the pre-determined round would be eligible for winning a pre-designated winning, as stated on the relevant Contest(s) page.

• An individual is authorised to make different teams for participating in Contest(s) conducted by the MyTeam11 platform as a part of its Fun Features. However, until and unless MyTeam11 specifies a contest as Multiple Entry contests, the users are bound to submit only one Team to participate in the contest organised by MyTeam11 as a part of its Fun Features. In the context of the Multiple Entry Contest, the participants can enter in the contest with more than one team, but the user will not be allowed to edit or revise the Teams so submitted for participation in such Multiple Entry Contest after the match is closed. Further, MyTeam11 is authorised to limit the number of multiple teams allowed in a contest or the number of teams a single user account can create for entering a Multiple Entry Contest.

• MyTeam11 is authorised to charge a pre-defined contest entry amount for allowing the users to access the Fun Features in relation to the Contest(s). In a situation wherein a participant is found to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh, by MyTeam11, the user will not be allowed to proceed to sign up for the round or league and may not participate in any paid version of the Contest(s).

• MyTeam11 offers public leagues as confirmed as well as non-confirmed leagues on the platform. The confirmed leagues are the ones that are not cancelled even when they do not meet the pre-defined participant requirements, whereas non-confirmed leagues are cancelled due to unfilled spots.

  However, with the new no league cancellation feature, any contest meeting below conditions will be considered confirmed and will not be cancelled:

  • Must have 10+ members
  • Must have 85% participation

MyTeam11 holds all the rights to abandon a contest or adjust or change the deadline of a particular match or in unavoidable circumstances that stand beyond the control of MyTeam11. The scenarios wherein the match will not be abandoned and the deadline can be adjusted include (but are not limited to) the ones mentioned below:

The Official Match Start Time is before MyTeam11’s Deadline

This scenario can differ for cricket and other sports as:

• For Other Sports apart from Cricket:

  • A difference of 10 minutes (maximum) between the official match start time and MyTeam11’s deadline can be adjusted by the platform. However, if the difference is of more than 10 minutes, i.e., the official match starts more than 10 minutes before MyTeam11’s deadline, then, the contest will be abandoned on MyTeam11

• For Cricket:

  • MyTeam11, at its sole and absolute decision, can adjust the deadline of a contest on MyTeam11 by 10 minutes or 3 overs (whichever is less) before the beginning of the official match

  • In case MyTeam11 fails to cross-check or verify the official match start time from any of its reliable third-party sources or from the official websites, then, MyTeam11’s deadline for the particular contest will be adjusted in such a way that a maximum of 3 overs is bowled in the adjusted time being.

The Official Match Start Time is after MyTeam11’s Deadline

MyTeam11 at its sole and absolute discretion can abandon, cancel or delay the start of a contest on MyTeam11 by extending the deadline in case of certain unavoidable circumstances such as (but not limited to) delay in the toss, weather conditions, technical glitches, non-appearance of the teams on the field, natural disasters, etc.

9. PLAY FORMATS

The game format offered on MyTeam11 allows the users to create their teams even after the playing team for a respective match has been announced. The users are allowed to create or edit their teams till the last moment, i.e., right before the beginning of the real-match.

Terms & Conditions

• The matches close right before the game begins officially.

• The deadline depends on the first ball of the game being bowled or played for cricket and right before the starting for other sports. Thus, in compliance to the beginning of the game, the deadline of matches on MyTeam11 can either be extended or decreased. So, it is advised to save your teams every time you create before the match closes.

• The data for the live matches is collected either from official sources or our experts. However, this does not ensure that Playing Team is 100% confirm. It can be changed or updated anytime.

• As soon as the playing team for any match is received from our official sources, a green dot right before the player’s name is reflected on the Create Team page, to highlight the player is included in the Playing Team for the match.

• In case, there is any mistake in the updating of playing 11 due to loopholes on the end of official data providers, no contest entry amount will be refunded. You are advised to cross-check the playing 11 on different official platforms for confirmation.

• It often happens that the playing 11 is not announced right before the start of the live match. This highlights that there is no surety that you will receive updates regarding playing 11 before the start of the official match. However, there are 1 in 100 chances for such happenings to occur & most of the time playing 11 is announced well-before the start of the live match.

10. CONTEST FORMATS

• MyTeam11 conducts Contest(s) as a part of Fun Features as public and private leagues wherein the users can participate in a Contest with other Users without any restriction on participation. The public and private leagues comply to various Terms and Conditions including (but not limited to):

• Public League

  • MyTeam11 in public league format of the Contest(s) can offer any pre-defined numbers of participants that can take part in the contest.

  • MyTeam11 is authorised to conduct the public league format of Contest(s) as a paid contest and might announce the winner at the end of the contest.

  • MyTeam11 can pre-define the number of participants required to make the Contest(s) operational. In an event wherein the number of participants required to make the contest operation equalizes with the number of users participating in the contest, the Contest(s) organised as a public league by MyTeam11 will begin at the scheduled start of the Contest(s). However, in a situation wherein the number of participants is less than the number required at the time of beginning the Contest(s), the Contest(s) will be discarded, and the contest entry amount will be refunded to the participants without any charge or deduction.

  • MyTeam11 is solely authorised to change or alter the total winning amount and the number of winners in any flexible public league(s) on the basis of participants in that particular league. For instance, any flexible fantasy league contest(s), where the total final winning amount and the number of winners are variable, the prize pool can be changed before the start of the match, in accordance with the total number of participants in the respective contest(s). All the decisions or changes are made under the sole discretion of MyTeam11 Fantasy Sports Pvt. Ltd.

• Team War League

  • Points will be awarded to teams based on the performance of their individual players. The individual or team with the highest total points at the end of the match will be declared the winner.

  • The total points you have in the league will be calculated by adding up the points from all of your teams. If you have multiple teams, the points from each of them will be combined to give your overall total points in the league. For instance, if you have three teams in the league, the total points will be the sum of the points from all three teams (Team 1 + Team 2 + Team 3 = Total Points).

  • It is a requirement to pay an entry fee for every team that you participate with. The cost of the entry fee must be paid for each individual team that is registered. Please note that failure to pay the entry fee will result in the team being unable to participate in the league.

  • In the scenario of a tie for any rank, the winning amount will be shared equally among the players who are tied. This applies to any situation where multiple players have the same points, score or any other measurement used to determine the winner of a certain place.

  • MyTeam11 reserves the right to modify, suspend or cancel the league, or the terms and conditions, at any time without liability. By entering the league, users consent to the use of their personal information in accordance with the app's privacy policy.

• Private Leagues

  • MyTeam11 offers "Private Leagues" as another form of a contest on its platform. The Private Leagues can be defined as a contest wherein the users are enabled to create their own contest and invite other users (friends or other MyTeam11 users) to compete with them. The private leagues created by the users are a part of pay-to-play contests wherein the players are required to pay a contest entry amount for joining the contest.

  • MyTeam11 enables users to create a Private League contest with a minimum of 2 players and a maximum of 50 players. The user can define the maximum Winning amount to be ₹50,000 whereas the minimum Winning amount for a private league can be defined as ₹20. The users after creating a private contest will be given a unique identification code, the “Contest Code” which can be shared by the users among their acquaintances for enabling others to join the contest.

  • MyTeam11 rewards the user with a percentage share in the platform's commission on the complete filling of a private league of 10 or more players. If a private league of 10-14 players gets completely filled, the user who created the league gets a 15% share of the platform's commission as a reward; and if a private league of 15-50 players gets completely filled, the user who created the contest gets a 25% share of the platform's commission.

  • MyTeam11 offers the users to create a private league with multiple winners, i.e. the total winning amount can be distributed variably among a predefined number of winning players. The breakdown of the winning amount among the winners can either be manually decided by the user or can be provided by MyTeam11 automatically. The user can choose between the two options while creating a private league.

  • MyTeam11 neither allows nor encourages any change except the name of the contest once a user creates any private league. The Winning amount and number or participants once defined at the time of creating a private league cannot be changed further in any case.

  • In order to join a private league, the invited user is required to fill in the contest code followed by the payment of the contest entry amount, and then only the invited user will be considered as a participant of the private contest. The private leagues are a part of first come first serve basis. In case, the private league meets the required number of participants; it shall be considered as operative, and no other user will be allowed to participate in the contest.

  • The private league contest on MyTeam11 will not be cancelled even if it fails to meet the pre-specified participant requirement. Private league contests will now be functional even with 2 participants & the winnings will be automatically recalculated on the basis of number of participants that have joined.

  • In the automatic recalculation of winnings, winnings in decimal will be rounded off to the nearest whole number & in case of winnings ending as .5, the amount will be rounded off to nearest next whole number.

  • MyTeam11 at its sole and absolute discretion holds all the rights to block a user account, refraining the user from further playing or availing the services offered by MyTeam11, if any user is found or suspected of carrying out or encouraging any suspicious activity, by the auditing team of MyTeam11.

11. LEGALITY OF GAME OF SKILL

• Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867. In 2020, dismissing a Public Interest Litigation (PIL) filed by Ravindra Singh Chaudhary the Rajasthan High Court has held that the question of whether playing fantasy sports amounts to gambling is no longer res integra or undecided in law. As a game of skill, where users can pay a fee to compete and win prizes, fantasy sports platforms are legitimate businesses protected by Article 19(1)(g) of the Indian Constitution, which guarantees the right to carry on an occupation, trade or business.

• The Contest (s) described above (across the Fun Features) are games of skill as success of Participants depends primarily on their superior knowledge of the games of cricket, football, kabaddi, volleyball, basketball, hockey, handball, rugby, baseball, US football statistics, knowledge of players’ relative form, players’ performance in a particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the online cricket fantasy gaming), attention and dedication towards the Contest(s) and adroitness in playing the Contest(s). The Contest(s) also requires Participants to field well-balanced sides with limited resources and make substitutions at appropriate times to gain the maximum points.

• By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.

• More about the legality of MyTeam11 can be found at the website of the Indian Federation of Sports Gaming (AIGF) www.aigf.in. AIGF is the apex industry body for Online Skill Gaming in India focusing to ensure global best practices across the Online Gaming eco-system through effective self-regulation are followed by its members.

12. ELIGIBILITY

• The Contest(s) are open only to persons above the age of 18 years.

• The Contest(s) are open only to persons, currently residing in India.

• MyTeam11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contest(s). Currently, individuals residing in the Indian states of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh may not participate in the pay-to-play contests as the laws of these states bar people from participating in games of skill where participants are required to pay to enter. In case, amid detailed audits on the end of MyTeam11 any user is found to be a resident of any of the aforementioned states and is found to be hiding it from MyTeam11 at the time of registration then actions mentioned earlier including (but not limited to) block, account reset, account deletion or deactivation shall be initiated. In an event, the state laws of these states change and the residents of these states are allowed to participate in the paid versions of Game of Skills, the users (which were blocked earlier for being a resident of these states) shall be treated as new registrations and in no case, previous winnings shall be considered and any claim of such sort will not be entertained in any case.

• People who wish to participate must have a valid email address.

• Only those Participants who have successfully registered on the MyTeam11.com as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in the Contest and earn winnings.

13. SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS RELATING TO THE Winnings

Selection of Winners

• MyTeam11 will select winners on the basis of computation and tabulation of scores in a designated round (which may last anywhere between one day and an entire tournament) of the Contest(s). An individual whose team will score the highest aggregate of points based on the on-field performance of their selected players will be declared as winners by MyTeam11. However, in an event wherein the number of pre-designated winners is defined to be more than one by MyTeam11, then, the winners will be chosen on the basis of increasing order of their aggregate scores at the end of the designated round of the Contest. MyTeam11 shall pre-define the number of winners to be announced and winnings to be distributed on the Contest page before the beginning of the game. Any individual identified by MyTeam11 as creating a team on behalf of other users will be disqualified from the Contest(s). In an event wherein there's a tie between the winners, then the winning users shall be declared as the winners, and the winnings shall be equally divided among such Participants. If the users have not complied to the Terms and Conditions defined by MyTeam11, then, MyTeam11 shall not be liable to pay any winnings in relation to the use of the MyTeam11.com, Contest, "Fantasy Rules," etc.

Contacting Winners

• MyTeam11 or any other third-party organizing Contest(s) as a part of Fun Features provided by MyTeam11 shall contact the winners of the contest(s) through email, mobile or both provided by the user at the time of registration. MyTeam11 shall detail the users about the documents required for the collection of the winnings at this stage. As a general practice, winners will be required to provide the following documents:

  • Original scanned copy of the User’s PAN card.

  • User’s bank account details and proof of the same.

• An individual shall not be allowed by MyTeam11 to withdraw his/her winnings without the submission and verification of the above-mentioned documents within the time-period defined by MyTeam11. By accepting these Terms and Conditions, the users ensure that the documents provided at the time of verification are the true copies of the original documents.

• The users are bound to provide adequate and complete details at the time of registration. MyTeam11 shall not be held responsible for any sort of communication, or omissions that might lead to a situation wherein the results may not be communicated to the Winner.

• MyTeam11 shall publish the list of the participants on a separate web-page on MyTeam11.com alongside separately informing the winners through e-mail. If ever happens that a winner's name has been displayed on the separate webpage, but he/she has not received any communication e-mail from MyTeam11, then the participant should contact MyTeam11 within the time specified on the webpage.

Verification process

• MyTeam11 is authorised only to permit the participants who have successfully completed the verification process by providing the required documents within the time limit specified by MyTeam11 to withdraw/receive their accumulated winnings (or any part thereof). Any request for extending the time-limit for verification and document submission shall not be accepted by MyTeam11.

• MyTeam11 is authorised to disqualify any winner from withdrawing their accumulated winnings post scrutinizing all documents (or any part thereof) on the following grounds:

  • MyTeam11 identifies that any of the document or information provided by the user at the time of verification is inadequate, incorrect, misleading, false, fabricated, incomplete or illegible; or

  • Participant does not fulfill the Eligibility Criteria specified in Clause 10 above; or

  • Any other ground.

Miscellaneous

• • Winning distribution and awarding related decisions undertaken by MyTeam11 shall be final, binding and non-contestable. The individuals participating in the paid formats of the Contest(s) ensure that they are not the residents of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh. MyTeam11 hold all the rights to disqualify any participant playing the paid formats of the Contest(s) if identified as a resident of the abovementioned Indian states and forfeit any winnings earned by such participants. Further MyTeam11 is authorised to suspend or terminate the accounts of such participants at its sole and absolute discretion.

  • If in case of a head-to-head contest both the users tend to have same team with the same players as well as the captain & vice-captain, no winner will be declared in such cases and the contest entry amount of both the users will be refunded to their MyTeam11 User Account.

  • If a user creates or Login multiple IDs on/from a single device, the games will not be visible for the respective user under Fair Play violation.

Free League

• MyTeam11 often organizes Contest(s) in Free League formats wherein it enables its users to earn winnings without paying any contest entry amount for the leagues. In an event wherein any user wins the free league organised by MyTeam11 the winning amount will get transferred to the user’s account which can be used only for joining further pay-to-play leagues organised by MyTeam11. The winning amount cannot be used or withdrawn for any other purpose except for joining other leagues.

• MyTeam11 holds all the rights to disqualify a participant alongside forfeiting the winnings of such participants at its sole and absolute discretion, in an event wherein an individual below the age of 18 years is identified playing the pay-to-play formats of the Contest(s) organised by MyTeam11. In addition to this, MyTeam11 can suspend or terminate the accounts of such participants. MyTeam11 shall not be held liable for the quality, suitability, and merchantability of the winnings as MyTeam11 makes no warranties about the same to the extent permitted by legal authorities.

• MyTeam11 is authorised to modify or change the winnings offered to the participants declared as the winners of Contest(s) organised by MyTeam11, and the participants not raise any claim or question the decision of MyTeam11 related to the winning modification.

• MyTeam11 shall not be held responsible or liable for any sort of damage or loss to the winnings occurring at the time of transportation.

• Any sort of transportation charges including shipping and courier are to be undertaken by the customers in respect of the winnings.

• In case of the cash winnings, the transaction charges fall under the part of the customers.

• The winnings given to the participants declared as the winners of Contest(s) organised by MyTeam11 are non-transferable and non-refundable. The winners can neither exchange/redeem those winnings for cash or kind.

Suspicious Activity

Any suspected fraudulent or illegal activity to win the game may be referred to appropriate termination activity by MyTeam11. These activities include use of any third party application or suspected hacking pursuit to manipulate the score or game on MyTeam11 platform. These activities will lead to termination of your account, which will require you to immediately stop playing games or using any other services on MyTeam11 platform.

Intentionally losing

Any user who engages in, participates in, assists in or displays behaviour of intentionally losing game or matches to withdraw winnings, will be interpreted as unfair methods in participation. The user will be subjected to immediate termination of MyTeam11 services on the platform.

Add amount-suspicious activity

Users are allowed to make successful transactions using multiple methods like UPI, Net banking and NEO services. Please note that under the discretion of MyTeam11, any given user can be asked to verify the added amount on the platform availing respective financial transactions. In case of any suspicious activity or unverified/ manipulated statement, MyTeam11 holds the authority to suspend your account immediately on the platform.

14. PUBLICITY

In an event wherein an individual declared as the winner of Contest(s) accepts the winnings offered by MyTeam11, then affiliates of MyTeam11 and the company itself is authorised to use the name, likeness, voice and comments of the winner for various purposes including (but not limited to) advertising, promotion of the company in any media worldwide, alongside trading without any further permissions or consents and/or additional compensation being given to the participant. By accepting the Terms and Conditions, the winners of the Contest(s) provide their consent for being available for promotional purposes as planned and desired by MyTeam11 without any charge. The promotional and advertising events can include (but not limited to) press events, internal meetings and ceremonies/functions wherein the dates for the promotional events will be solely decided by the team of MyTeam11.

15. GENERAL CONDITIONS

In a rare event wherein MyTeam11 identifies the need of any governmental, statutory or regulatory compliances or approvals for organizing any Contest(s) or the company identifies any on-going Contest(s) breaching the legal guidelines or being prohibited by the legal authorities, then, MyTeam11 hold all the rights to cancel or withdraw such Contest(s) without any prior notice to the participants or the winners. The individuals using the services provided by MyTeam11 agree not to make any claims related to such cancellation or withdrawal in any manner. The employees, directors, affiliates, relatives and family members of MyTeam11, will not be eligible to participate in any Contest(s).

16. DISPUTE AND DISPUTE RESOLUTION

• Any sort of disputes associated with Fun Features or services provided by MyTeam11 including the Contest(s), the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or MyTeam11 shall be undertaken by the courts of competent jurisdiction at Jaipur. All sort of disputes, issues, and questions shall be addressed by the court competent jurisdiction in alignment with the laws of the Republic of India.

• In a circumstance wherein a legal dispute arises (legal issue or question) between two parties, the party raising the dispute is bound to provide written notification ("Notification") to the other party involved in the dispute. The parties involved in the dispute should initially focus on resolving the issue post receiving the Notification. However, if both the parties fail to resolve the dispute through mutual discussion within 15 days of receiving the Notification, the dispute shall be resolved by arbitration.

• The place of arbitration shall be Jaipur, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

• During the arbitration process, the parties involved in the dispute will be complied to follow the arbitration award. Additionally, the parties involved in the disputes will have to bear costs of arbitration on their own and will have to equally share the fees of the arbitrator unless stated otherwise by the arbitral tribunal. The arbitrator is allowed to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator is bound to provide a rational award.

17. Grievance Redressal Mechanism

• In case of any complaints or grievance regarding (but not limited to (i) user content that is believed to violate the terms & conditions specified by MyTeam11 (excluding Infringement of Intellectual Property Rights), (ii) user’s access to the MyTeam11 platform, (iii) user content believed to be obscene, defamatory to the complainant or any other person you know & making complain on behalf of, write us to:grievanceofficer@myteam11.com

• A grievance or complaint shall be considered appropriate for action, if it includes:

  • Name & Contact details (address, contact number & email address) of complainant;

  • Relation with complainant or individual on behalf of whose you are making the complaint

  • If you are acting on behalf of a person affected by the subject matter of the complaint then name & age of the affected person with a statement under the perjury that you are authorised to act on behalf of such an individual

  • Clear identification of area of complaint & description of content violations

  • A statement that the information provided in the complaint is verified and accurate

• To file a complaint or grievance related to infringement of any intellectual property rights including but not limited to logos, trademarks, copyrights, names, labels or proprietary rights, you are requested to send a written notice to – grievanceofficer@myteam11.com The complaint must include:

  • Identification of the copyrighted work believed to be infringed

  • Identification of the infringing material

  • Name & contact details (address, contact number & email address) of complainant

  • A statement from your agent or law that the use of allegedly infringed copyrighted material is not authorised

  • A statement that the information provided in the complaint is verified and accurate

  • A statement under the perjury that you are authorised to act on behalf of the owner of the allegedly infringed copyrighted material

  • Your signature or signature of the authorised agent

• MyTeam11 reserves all the right to investigate and/or take action as deemed appropriate by the organisation on receiving any such complaint. By accepting these terms, you acknowledge to be available as & when required by the organisation for clarification on matter, assistance with investigation or verification of claims made in the complaint.

• The name and title of the Grievance Redressal Officer is as follows:
  Name: Manu Babal
  Email: grievanceofficer@myteam11.com
  Address: MyTeam11 Fantasy Sports Pvt. Ltd., Gate No. 8, 275, Gandhi Path W, Guru Jhambeshwar Nagar A, Vaishali Nagar, Jaipur, Rajasthan 302021
  The Grievance Officer identified above pursuant to the provisions of applicable laws including but not limited to the Information Technology Act, 2000 and the Consumer Protection Act, 2019, and the Rules enacted under those laws.
  MyTeam11 at its sole discretion can replace the Grievance Officer, publishing the name and title of such replacement on the website, coming into effect immediately upon publication.

18. RELEASE AND LIMITATIONS OF LIABILITY

• The users agree to access and use the Fun Features provided by MyTeam11 voluntarily and at their sole risk. Further, accepting not to hold MyTeam11 responsible or liable on account of any loss or damage sustained including (but not limited to) any accident, injury, death, loss of property by Users or any other person or entity during the course of access to the Fun Features (including participation in the Contest(s)) or as a result of acceptance of any winnings.

• The individuals using the services or Fun Features provided by MyTeam11 reimburse MyTeam11, and/ or any of its directors, employees, partners, associates, and licensors, from and against all the responsibility, liability, cost, loss or expense faced by the user due to their access to the Fun Features including (but not limited to) personal injury and damage to property and whether direct, indirect, consequential, foreseeable, due to some negligent act or omission on their part, or otherwise.

• MyTeam11 shall not be held responsible either jointly or individually, for any sort of errors or omissions, neither on behalf of itself nor on behalf of third parties in terms of the winnings.

• By accepting these terms and conditions the user accepts that he/she shall be held solely responsible for any consequences arising due to an event wherein a user carries out any sort of illegal act due to the non-conformity with these Terms and Conditions and other rules and regulations in relation to Fun Features, including the provision of an incorrect address or other personal details.

• The users provide their consent to defend, and hold MyTeam11 harmless from any third party/entity/organization claims arising due to, or associated with user’s involvement with MyTeam11.com or his/her participation in any Contest(s) organised on MyTeam11 platform.

• The individuals using the Fun Features and services provided by MyTeam11, by accepting these Terms and Conditions agree that MyTeam11 shall not be held responsible alongside waiving and releasing each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against MyTeam11, its respective agents, directors, officers, business associates, group companies, sponsors, employees, or representatives for all and any injuries, accidents, or mishaps (whether known or unknown) or (whether anticipated or unanticipated) faced due to the Fun Features or associated with the Contests or the winnings of the Contests.

19. DISCLAIMERS

• To the extent permitted under law, neither MyTeam11 nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the misdelivery, or the untimely delivery of any information or material.

• In alignment to the legal bodies, MyTeam11 shall not be held responsible for any harm faced due to downloading or accessing any information or material, the quality of servers, games, products, Fun Features or sites, cancellation of competition and winnings. MyTeam11 does not hold any responsibility if a User pays for access to one of MyTeam11's Fun Features and the user shall not be provided any refund as a result of, any inaccessibility that is caused by MyTeam11's maintenance on the servers or the technology that underlies our sites, failures of MyTeam11's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. Further, MyTeam11 disclaims any sort of warranty for the content provided on MyTeam11.com(s). MyTeam11.com(s) content is distributed on an "as is, as available" basis.

• The users are solely responsible for any sort of material accessed, downloaded or otherwise obtained through MyTeam11.com and holds the sole responsibility for any potential damage to their computer system or loss of data that occurs as a result of downloading or accessing any such material.

• MyTeam11 shall make best endeavors to ensure that the MyTeam11.com(s) is error-free and secure, however, neither MyTeam11 nor any of its partners, licensors or associates makes any warranty that:

  • the MyTeam11.com(s) will meet Users’ requirements,

  • MyTeam11.com(s) will be uninterrupted, timely, secure, or error-free

  • the results that may be obtained from the use of MyTeam11.com(s) will be accurate or reliable; and

  • the quality of any products, Fun Features, information, or other material that Users purchase or obtain through MyTeam11com(s) will meet Users’ expectations.

• MyTeam11 holds all the rights to rectify any errors identified in the determination of Winners or in the transfer of amounts to a User's account, using various method as it deems fit, including (but not limited to) through a set-off of the mistaken payment from amounts due to the User or deduction from the User's account of the amount of mistaken payment. In such events, MyTeam11 agrees to notify the user about the error and the rectification measure adopted to address the error.

• Complying to the legal bodies and authorities neither MyTeam11 nor its partners, licensors or associates disclaims any sort of responsibility for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use our sites, even if we have been advised of the possibility of such damages.

• MyTeam11 is authorised to cancel any Fun Features, events or Contest(s) requiring specific permission or authority from any statutory authority or any state or the central government, or the board of directors in an event wherein such permission or authority is either not obtained or denied either before or after the organization of the relevant Fun Features, events or Contest(s).

• By using the MyTeam11 platform and providing your contact information, you agree that MyTeam11 may use your contact details to communicate about app updates, promotional offers and other brand communications via email, SMS, phone or other means of communication.

• By accepting these Terms and Conditions, the users agree not to make any demands, or claims in the event of suspension or closure of any Services, events or Contests organised/provided by MyTeam11.

20. MISCELLANEOUS

• In alignment with certain legislation, MyTeam11 is bound to notify the users regarding various events. In this regard, the users by accepting these Terms and Conditions provide their consent that such notification issued and posted by MyTeam11 on either MyTeam11.com or conveyed through the e-mail provided by the customer while registration, will be considered adequate and authorised, and will be effective upon the customers. Further, MyTeam11 shall not be held responsible for any loss of information or failing to notify the user, if the user fails to provide adequate and accurate information at the time of registration.

• MyTeam11 shall not be held responsible for delay or failure in notifying the users, organizing/providing services, Fun Features and Contest(s) because of outside reasons considered to be out of the reach of MyTeam11, including (but not limited to) any failure to perform due to unforeseen circumstances or cause beyond MyTeam11's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labour or materials or any cancellation of any match to which a Contest relates. If such an event ever happens then, MyTeam11 holds all the rights to cancel any related Contest(s) and to process an appropriate refund for all Participants.

• MyTeam11’s failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

• By accepting these Terms and Conditions, the users provide their consent that regardless of any statute or law to the contrary, any claim or cause of action faced due to or associated with the use of MyTeam11.com or these Terms must be filed within thirty (30) days of such claim or cause of action arising or be forever barred.

• These Terms and Conditions, including all terms, conditions, and policies that are incorporated herein by reference, constitute the entire agreement between the User(s) and MyTeam11 Fantasy Sports Private Limited and govern your use of the MyTeam11.com, superseding any prior agreements that any User may have with MyTeam11 Gaming Private Limited.

• In an event wherein any part of these Terms and Conditions defined by MyTeam11 is identified to be indefinite, invalid, or otherwise unenforceable, the rest of these Terms and Conditions shall continue in full force.

• MyTeam11 is authorised to moderate, restrict or ban the use of the MyTeam11.com, by any particular user or generally, in alignment to the MyTeam11’s policy/policies from time to time, at its sole and absolute discretion and without any notice.

• MyTeam11 holds all the rights to permanently close or temporarily suspend any Fun Features (including any Contest(s)).

• All your Transaction history (including but not limited to Amount Added, Winnings, League Joined, etc.) will only be available for the last 15 days. In case you’ve any query related to any of your transaction please reach our support team within 7 days of occurrence of the issue.

21. REFUND

• Any amount once added to the MyTeam11 account of the user can be used to join the leagues, fun features and contest(s) organised by MyTeam11. Users can also request a refund of any amount deposited by them that has not been used to play, by a written request via email to support@myteam11.com from their registered email address. MyTeam11 reserves the right to refund the transaction amount to the user in the above-mentioned case at its sole and absolute discretion post deducting applicable cancellation charges.

• The individuals using the services and Fun Features provided by MyTeam11 are not permitted to cancel any transaction which has been once confirmed. However, MyTeam11 is authorised to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event :If the User sends a written request to MyTeam11 from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; MyTeam11 shall not be liable to refund any amount thereafter.

• MyTeam11 reserves the rights to refund the transaction amount to the user in the abovementioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take a note of the additional terms and conditions which significantly govern the transaction. In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by MyTeam11, the additional terms, and conditions associated with transactions shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded to the MyTeam11 User Account source, as deducted.

• In case of any unforeseen event, e.g. Force majeure, event cancellation, or technical errors and others, only league joining amount will be refunded as used to join the league, there will be no claim on the winning as per the rank.

22. STANDARD TERMS AND CONDITIONS OF PROMOTIONS

• MyTeam11 from time to time offers various Promotions that can be availed by the users. The users are given Cash Bonus in the ‘Credit Bonus’ section of user’s wallet, for participating in such Promotions which can be used for playing further on the platform.

• The users are bound to comply with the Promotion Terms defined by MyTeam11 in respect of such Promotion ("Promotion Terms") and these Standard Terms while participating in any sort of promotions. Further, the users while participating in any Promotion accepts and agrees to comply with terms and conditions, and privacy policies of the MyTeam11.

• The Promotions are only open to users in India. Participation in the Promotions by proxy is not permitted.

• Participation in the Promotions is voluntary.

• Participation in one Promotion does not guarantee that such user will be eligible to participate in another Promotion.

• An individual using the services and Fun Features provided by MyTeam11 shall participate and avail the Promotions offered by MyTeam11 only through one account. A user already registered with MyTeam11 is not permitted to create a new account or use various accounts for participating in a Promotion.

• The individuals using the services provided by MyTeam11, intending to participate in a Promotion may be required to verify their mobile number and other account details in alignment with the Promotion Terms for such Promotion.

• The individuals willing to participate in the Promotion of MyTeam11 with their numbers registered on the National Do Not Call Registry (“NDNC Registry”), need to de-register their numbers from the NDNC Registry until the completion of such Promotion (including the delivery of Bonus in the Credit Bonus sections (if any) or the free-entry (if any) under such Promotion). MyTeam11 shall not be held responsible for any loss or damage in the event of notification failure to the users from MyTeam11 arising due to the participant’s association with NDNC list. The users intending to participate in the Promotion with their numbers registered on to the NDNC list shall not be authorised to make any claim or raise any complaints against MyTeam11 if they do or do not receive any call or SMS with respect to their participation and all other matters pertaining to a Promotion. 

• The verification process may require you to submit personal information about yourself. The users willing to participate in the Promotion provide their consent to receive communication from MyTeam11. Any sort of user information including identity and contact details collected by MyTeam11 amid the registration, verification or during the user usage of MyTeam11.com shall be subject to MyTeam11’s Privacy Policy.

• MyTeam11 reserves rights to disqualify any user at its sole and absolute discretion from a Promotion in an event wherein the user is identified to be engaged in any inadequate, illegal, or unlawful conduct (with regard to any of the Promotions or otherwise).

• The deposit of Cash Bonus (if applicable) or the grant of the free-entry (if any) shall be at the sole discretion of MyTeam11 and shall be subject to the user’s compliance with these Standard Terms and the applicable Promotion Terms. MyTeam11 is authorised to change or substitute the Cash Bonus for promotion (if any) or free-entry (if any) provided to the users under a Promotion at any time without any prior notice to the users. The users are not permitted to substitute Cash Bonus received for promotion (if any) or free-entry (if any) for other items or exchange for cash.

• In an event wherein MyTeam11 identifies or believes that a user participating in the Promotion has violated the Standard Terms, Promotion Terms or the terms and conditions of the MyTeam11 fantasy game(s), MyTeam11 is authorised to withhold or forfeit the benefits of a Promotion (including a free-entry or  Cash Bonus earned by the participant).

• Mere participation in a Promotion does not entitle the participant to receive any free-entry or Cash Bonus indicated as winnings under such Promotion.

• MyTeam11's decision regarding the winners and winnings in the context of the Promotion(s) will be final and binding. Further, MyTeam11 shall not entertain any sort of correspondence, objection, complaints, etc. in this regard.

• Each Promotion cannot be clubbed with any of other contest/offer/promotion that is running simultaneously and organised or conducted by MyTeam11.

• MyTeam11 holds all the rights to change/modify/or withdraw any of the Promotions and/or change these Standard Terms and/or the Promotion Terms without any prior notice to the users.

• MyTeam11 does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants of the Promotions.

• Any sort of dispute or disagreement regarding the Promotion shall be addressed and resolved in the jurisdictions of the courts of Jaipur as all these Promotions shall be governed by the laws of the Republic of India.

Credit Bonus

Any Bonus vouchers provided as a part of MyTeam11’s promotional schemes from time to time such as Refer & Earn, Sign-up Rewards, offers, etc., shall be credited to “Credit Bonus” section of a user’s profile.

The usage of Cash Bonus vouchers available in the “Credit Bonus” section shall be subject to the below terms and conditions along with the General Conditions and Policies of MyTeam11 

Credit Bonus Usage Terms & Conditions

• A newly registered user can use a voucher up to ₹25 (from available Credit Bonus) to join their first-ever pay-to-play contest on MyTeam11 provided that the contest has at least 1000 members 

• For future contests, the usable Bonus percentage for discount in a particular league shall be displayed on the face of the contest itself

• Any amount present under the “Credit Bonus” section carries no cash value and cannot be transferred, negotiated or sold and cannot be redeemed against cash.

• The Bonus vouchers available in user’s “Credit Bonus” section can only be used to join contests offered on the platform under the mentioned usage conditions 

• In order to be able to receive and use the credit vouchers offered by MyTeam11, it is necessary that you are a registered user of MyTeam11

• Any unused Cash Bonus vouchers shall expire within 14 days from the day of issuance

• MyTeam11 reserves the right to: 

  • withhold the deposit of the Cash Bonus vouchers; and/or

  • forfeit any deposited Cash Bonus vouchers to a user account or any winnings earned by the participant by using such Cash Bonus; and/or

  • suspend or deactivate the gaming accounts of the user already registered with MyTeam11 in an event the platform identifies or believes the user to be breaching the Terms and Conditions defined by MyTeam11. 

• No correspondence, objection or complaints will be entertained by MyTeam11 regarding the Program, and issuance of Cash Bonus vouchers and the decision of MyTeam11 in this regard would be considered as final and binding.

• MyTeam11 can suspend or deactivate any user account in an event a user is identified to be involved in any sort of suspicious activities on the Platforms of MyTeam11. 

• This Program cannot be clubbed with any other contests/promotions/programs that are running simultaneously and organised or conducted by MyTeam11. 

• MyTeam11 may change, modify, substitute or withdraw the Program and/or these terms and conditions without any prior notice to the users at its sole discretion. 

23. MyTeam11 Promotions.

Golden Ticket

• Golden Ticket is a promotional offering provided by MyTeam11 for its users. The golden ticket passes are available for users to purchase in order to save a certain percentage of entry fee in a specific contest. By purchasing the golden ticket, the users agree to abide by the conditions as specified by MyTeam11 including (but not limited to):

  • Golden Ticket shall only be used for the league and tournament it is offered for 

  • Golden ticket shall come with a predefined validity & shall expire, if not used, once the validity is over. 

  • In case any contest that you have joined using the pass is cancelled due to unavoidable circumstances, then, a coupon of a similar value shall be provided to the user. 

  • In case the tournament for which Golden ticket is offered, is abandoned, then, an amount equivalent to the remaining passes will be credited to the Unutilized section of user’s MyTeam11 wallet 

  • Any additional Terms & Conditions defined during the launch of a particular golden ticket bundle shall be applicable 

  • The price of any golden Ticket pass-bundle offered on MyTeam11 can be changed anytime without any prior notice to the users and is at the sole discretion of MyTeam11. 

Refer & Earn

As a part of the Refer & earn promotion offer, the users of MyTeam11 can invite their friends to join the platform & be eligible for earning Cash Bonus which shall be credited in the Credit Bonus section of user’s wallet. Both the Referrer & Referent are eligible for earning Cash Bonus under this promotion offer. The referent shall earn up to ₹125 Cash Bonus while the referrer can earn up to ₹1000 Cash Bonus as mentioned here in the Credit Bonus section of their wallets.

Sign Up

Any user registering for the first time on the MyTeam11 platform shall be eligible for Cash Bonus worth up to ₹125 in the ₹ section of his/her wallet under the Sign-up Promotion offer. 

Discounts & Free entry

MyTeam11 from time-to-time offers a variety of discounts and Free entries to contests to a number of users, on the basis of a defined criteria on the sole & absolute discretion of MyTeam11. The promotion shall only be offered to you if you fit in the eligibility criteria.

24. VERIFICATION

• In order to create, register and operate an account with MyTeam11, the users need to verify personal and contact information including (i) Mobile Number, (ii) E-Mail Address, (iii) Pan Card Details; and (iv) Bank Account Details such as, Name, Bank Name, DOB, Branch, IFSC Code, State.

• The images provided by the individuals using the services and Fun Features provided by MyTeam11should be scanned copies of the original documents. Further, the image size of the scanned copies of original documents provided by the users for account verification should not exceed 2MB.

• By accepting these Terms and Conditions, the users provide their consent to provide adequate and accurate information at the time of verification. MyTeam11 reserves all the rights to reject the verification application of a user in an event wherein the PAN card details and Account details of the user does not match with each other.

• The users using the services provided by MyTeam11 should provide the documents demanded by MyTeam11, none of the document alternatives would be accepted for the verification process. Further, the PAN card of a user creating and registering an account with MyTeam11 born before the year 1968 will not be accepted. In an event wherein the user creating and registering an account with MyTeam11 is born before the year 1968, the user will be required to provide a verification prof wherein the user should email an image holding his/her PAN card near his/her face at support@myteam11.com

• The verification process of MyTeam11 needs 1-3 days for completion. In this regard, all the verification requests can take a time of up to 1-3 working days for completion. The users will be updated by MyTeam11 regarding the completion of the verification process.

• Any change in the information provided by the user while registration or after should only be entertained if received in writing with a valid document of change. Users are bound to provide the change in their information to MyTeam11 for updating their records in the system. If the user fails to provide the same, the user shall be held solely responsible for failure in receiving communication updates from MyTeam11.

25. General Terms & Conditions for Pan Card and Bank Account

PAN CARD

• A pan card once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.

• In case the documents are found or believed to be fake, the user account can be blocked under “fair play violation”.

• In case a user is found to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh after the pan card verification, his/her pan card can be deleted anytime even after the verification.

BANK ACCOUNT

• A bank account once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.

• In case the documents are found or believed to be fake, the user account can be blocked under “fair play violation”.

• The withdrawals can be withheld if the uploaded documents are found or believed to be fake amid or after the bank account verification.

• In case a user is found to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh after the bank account verification, his/her bank account can be deleted anytime even after the verification.

• All state bank accounts have been merged to SBI, thus, make sure the IFSC entered by you should be the new IFSC.

• It is mandatory that the bank account number on the verification image should match exactly with the account number entered in details. The “0s” mandatory to be mentioned in the details.

Pan-Bank mismatched

Banking and PAN details provided by a user will be subjected to examination. Please note that the user will be blocked from the application if the banking and PAN details do not match. MyTeam11 will send the notification to the user through mail. A user will only be able to access MyTeam11 services once he/she sends the valid PAN and Banking details.

27. Withdrawals

The withdrawal request of a user is processed within 2-3 working days (herein the working days refer to bank’s working hours) excluding the date the request is made. In case, your withdrawal request is not processed within 2-3 days after the date the request is made; please check your registered email address provided by you at the time of registration for any communications from MyTeam11. In an event, any MyTeam11 user is found to be violating the Fair Play Terms, or in general Terms & Conditions of the website then MyTeam11 at its sole and absolute discretion holds all the rights to take strict measures against the users including (but not limited to):

• In an event a user is found having more than 9 referred friends whose mobile number, email address or PAN card details are not verified, then the withdrawals requests of the user can be put on hold, or his/her user account can be blocked permanently.

• In an event, a user is found to have more than 9 friends whose details (mobile number, email address or PAN card details) are unverified and the user is asked to get the details (mobile number, email address, PAN card and Bank account details) of their referred friends verified by the executives of MyTeam11, then the withdrawal request put on hold shall not be refunded to the MyTeam11 User Account of the user & shall continue to be on hold.

• In an event a user is found to be having more than single id registered on MyTeam11 or multiple ids registered under the same name then the withdrawal request of such users can either be put on hold, or their user accounts can be blocked refraining them from playing further on MyTeam11.

• Any user if ever found to be violating the Fair Play Terms of MyTeam11 which can be visited on “Fair Play,” will be either blocked from playing further on MyTeam11 or his/her withdrawal requests will be put on hold for violating the Fair Play terms.

• The withdrawals of users found to be creating a fake refer chain by creating multiple ids under the same name to be eligible for the Refer & Earn promotion will be blocked from using MyTeam11 services or Fun Features provided by the platform alongside putting their withdrawal requests on hold.

• In an event, any user is identified to be a resident of Assam, Odisha, Telangana, Nagaland, Sikkim & Andhra Pradesh amid the MyTeam11 audits and had hidden this fact while registering at the platform will be blocked, and his/her withdrawal requests will be put on hold.

• MyTeam11 could put the withdrawal requests of users violating the Fair Play terms of MyTeam11 or can block the user account at any stage amid its audits, no matter if the withdrawal requests of the user had been accepted previously.

• In case the withdrawal request of a user is kept on hold, and MyTeam11 at its sole & absolute discretion decides to process the withdrawal request of that user after he/she agrees to abide by the Fair Play Terms of MyTeam11 then such withdrawals shall take 5-7 working days to process.

• In case, we suspect any account to be violating our fair play or verification terms already stated in the Terms & Conditions of MyTeam11; we hold all the rights to verify the user at any time. MyTeam11 holds all the rights to video call any user at any point of time to validate & verify his/her identity. If the video call done as a part of the verification process is found to be negative, then the user account shall be blocked & his withdrawal shall be put on hold. MyTeam11 is free by all means to verify & validate the identity of a user at any point of time as per its will/wish.

• In case, a user is using a single device for creating multiple accounts on MyTeam11, it should be ensured by the user that all the mandatory verification formalities including mobile, email, PAN card & Bank Account details verification has been done by the user for all the accounts created. Abiding by the said process will help such users, who create multiple accounts on a single device, in terms of smooth withdrawals on MyTeam11.

28. Instant Withdrawal

• A minimum of ₹100 and a maximum of ₹50,000 can be withdrawn daily from the MyTeam11 wallet.

• All users are eligible for Instant Withdrawals, with a daily minimum withdrawal limit of ₹100 and a maximum ranging from ₹1,000 to ₹50,000, depending on the user's level.

• The PAN Card and Bank Account of the user requesting for Instant Withdrawal should be verified with MyTeam11.

• The user’s name mentioned on the PAN card uploaded on MyTeam11 for verification, and the Profile name of user should be same.

• The Instant Withdrawal process will be done via IMPS method of transfer. Thus, the withdrawal might take 2-3 hours for the amount to reflect in your bank account.

• MyTeam11, at its sole and absolute discretion, can hold or deactivate the Instant Withdrawal service anytime without any prior information to the user.

• The user requesting an Instant Withdrawal should not have any Violation History on MyTeam11.

• In case, you have violated the Fair Play Terms of MyTeam11, after a number of successful Instant Withdrawals, the next & forthcoming Instant Withdrawal request by you will be put on hold & will continue to be on hold until an appropriate explanation is received. Such cases shall be treated in compliance with the “Fair Play Violation.”

• In case of a dispute, disagreement or concern between MyTeam11 and its payment partner, MyTeam11 holds all the right to put the withdrawal requests and amounts on hold until the resolution.

• In case, instant withdrawal of user fails, it will be converted to normal withdrawal & shall be processed within 1-3 working days.

29. Payment Terms

• In respect of any transactions entered into on the MyTeam11 platform, including making a payment to participate in the paid versions of Contest(s), Users agree to be bound by the following payment terms:

  • The payment of pre-designated amount Users make to participate in the Contest(s) is inclusive of the pre-designated platform fee for access to the MyTeam11 Services charged by MyTeam11 and pre-determined participant’s contribution towards winnings.

  • The MyTeam11 reserves the right to charge a Contest Entry Amount, which would be specified and notified by MyTeam11 on the Contest page, being created on MyTeam11 platform, prior to a User's joining of such Contest. The Contest Entry Amount (inclusive of applicable tax thereon) will be debited from the User’s account balance.

  • The User may participate in a Contest wherein the User has to contribute a pre-specified contribution towards the Winnings of such Contest, which will be passed on to the Winner(s) of the Contest after the completion of the Contest as per the terms and conditions of such Contest.

• In order to ensure statutory compliance under section 269SU of the Income tax Act, we strictly encourage payments by payees to our bank accounts through electronic modes viz. NEFT, RTGS and IMPS, the details of which are reflected on our payment platform.

• Winnings mentioned in all our marketing communications is the cumulative winning for the particular series.

In these terms and across all communications, references to CASH BONUS shall mean MyTeam11 Credits, which can be used and utilized on MyTeam11 platform only. The terms "CASH BONUS" and "MyTeam11 Credits" are interchangeable. Both the terms wherever used, would only mean to "MyTeam11 Credits".

Disclaimer: This game involves an element of financial risk and may be addictive. Please play responsibly and at your own risk.